Here are a few of the Frequently Asked Questions
To provide you with the best customer experience, your feedback is greatly encouraged if you have any
questions, click here contact us
When will I receive my order?
Your order is very important to us. Please note that due to the incredibly high demand, shipping takes 2 - 4 weeks
Most orders arrive in 2 weeks, however shipping times may be affected due to this Covid-19 outbreak and lockdowns in most countries
Rest assured all orders come with a Tracking Number so you can shop with a peace of mind
What is my Tracking Number?
Your Tracking Number will be emailed to you within 2-5 days after your order
Please reach out to our friendly customer experience team if you did not receive after 7 days by clicking here
How Can I Contact fonfony?
Simply fill in the Contact Form by clicking here
Why is my order being shipped in different packages?
if you have a multi-item order, each item may be shipped from a different international warehouse depending on which one has them available the fastest.
Where do you ship from?
We ship from our partnered warehouses & factories located in the US & China. So,
please expect your items to be shipped separately (if you order more than one
item) as different factories specialize in different areas of manufacturing
Where can I place an order from?
You can place an order from any country, we ship Worldwide
Which currency will be charged in?
We process all orders in USD.
Will I receive an order confirmation when I place my order?
Yes customers will receive an order number placing their orders
Please contact us if you don't receive one within 24 hours
How Can I Pay?
We accept all Major Credit Cards Visa Mastercard, Discover And Many More
Is Checkout on this site safe and secure?
Of Course, Our store is certified Level 1 PCI DSS compliant and meets all 6 categories of PCI standards
Rest assured our customer's information and business data are safe and secure
Will be charged for customs and taxes?
The prices displayed on our site are tax-free Which means U enjoy Free of Taxes When You Purchase From fonfony.com.